Live Chat Support in Shared Hosting
As we consider the fact that many troubles are quickly resolved when you speak to a live person, we supply a live chat service for all our prospective and active customers. Our chat is available every single day and our customer support representatives will assist you with a wide range of questions and problems. In case you aren't our customer yet, you are able to learn more about our shared hosting plans and the website hosting platform in general so as to be certain that your websites will work properly on our servers. In case you already have an account and you have some questions or you encounter any troubles with any of our solutions, you can get in touch with us through the live chat and we can provide you with the required details or help you troubleshoot the problem. You will need to open a support ticket for some issues which require longer time or the assistance of a system administrator, but for a variety of common issues you can get help right away.
Live Chat Support in Semi-dedicated Servers
We provide you with live chat support as a part of our services, therefore any time you have any kind of questions for our semi-dedicated plans, you'll be able to talk with our customer care team at any moment regardless if you have already obtained an account or not. In general, the chat service is intended for pre-sales, billing and common questions and issues, yet we can assist you with various technical questions too. We can help you select the optimal plan for your sites in case you do not have an account yet, we can respond to any kind of billing questions or issues you have or we can help you with installing your new e-mail address on your personal computer or smartphone - all the aforementioned will be done timely because our live chat service is accessible all day, every single day. Whenever you need assistance, you'll be able to speak to a representative and save considerable time.