Support Channels

  • Video Tutorials

  • Video Guides

  • Our step–by–step video guides will aid you with any procedure within the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • Discover the way to benefit from all the elements of the Control Panel by reviewing our step by step video tutorials.

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  • Ticketing System

  • A Ticketing System

  • Our support team is at your disposal day and night to answer your technical questions. Expect a solution within up to 60 minutes after you have posted your ticket.

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Types of Support

  • Shared Hosting Support

  • Shared Hosting Help & Support

  • If you have issues utilizing our shared plans services or require more resources for your sites, just let us know and we’ll give you the best guidance.

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  • VPS Hosting Support

  • VPS Servers Assistance

  • In case you encounter problems running your SolusVM admin panel, or with any of the free applications your VPS comes pre–installed with, just notify us.

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  • Dedicated Hosting Support

  • Dedicated Servers Guidance

  • If you want quality tips from an admin technician or need to enhance the configuration of your dedicated server, let us know.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We have a staff of competent technicians happy to help you with anything connected with your semi-dedicated server. They are on hand 24/7 all year round.
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