Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour response guarantee with all of our shared plans packages, which means that every single help question you post will be answered to in only 1 hour maximum. Our support company members are taught to immediately handle any issue and to provide you with well timed guidance on any issue that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any concern you may have regarding Patrol Bureau’s products and services. Now we have experts working regularly to present solutions any time required. You may use the ticket system or drop an e–mail whenever you want, alternatively you can grab the telephone or use the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel features a substantial know–how base that is included in all sections. In each part, you’ll find a Help button which will load for you a list of step–by–step guides on how to use a certain feature or conduct a selected action. Also, we have generated educational video lessons so that you can get a better idea of the Control Panel’s interface.